Meet The Team

We're a group of seasoned eComm sellers, chatbot innovators and educators, and marketers with a passion for building and scaling brands that last.


Meet Our Team

We created The Chat Agency to help businesses build lasting, memorable brands by revolutionizing communication with customers and clients.

Norm Farrar

Norman Farrar
Chief Growth Officer

Paul Baron
Chief Chatbot Architect

Shane Oglow
Head of Sales & Marketing

Jeri Harris
Exec. Services Coordinator

Hayden Farrar
Senior Chatalyst

Niva Oglow
SENIOR Chatalyst

T-Chaka Alexander 

CK Cruz

administrative assistant

Jay Velasco 


Klei Anne Paraguya

administrative assistant


Transform Your Business With Chatbots


Get in touch with us and let's discuss how you can power up your business with chatbots.